Homeowners Scammed: Crown Pointe Roofing & Remodeling 'Ghosting' Clients After Taking Payment (2026)

Tri-State homeowners are feeling betrayed and scammed by Crown Pointe Roofing & Remodeling, a company that has allegedly vanished with their money after receiving substantial upfront payments. The story begins with Karen Huelsman, who hired the company in the spring of 2025 to replace windows in her home, paying over $50,000 upfront. However, months passed, and no work was done. Huelsman's experience is not an isolated incident. She discovered a local Facebook group, 'Ripped off by Crown Pointe Roofing & Remodeling', where 13 members shared similar stories. Each homeowner paid different amounts for various projects but all faced the same issue: the company vanished after receiving their money. The group's members, including Brandi Keaton, who paid $35,000, describe a pattern of initial enthusiasm followed by sudden silence from the company. FOX19 NOW's attempts to contact Crown Pointe Roofing & Remodeling were unsuccessful, as both their Blue Ash and Fort Thomas offices were empty. The CEO, Quincy Barrett, declined to comment until he could consult with his attorney. This situation highlights a concerning trend of companies disappearing after receiving large upfront payments, leaving homeowners with no work done and no recourse. It raises questions about the reliability of such companies and the importance of thorough research and due diligence before hiring them. The article concludes by inviting readers to share their experiences and opinions in the comments, encouraging a discussion on how to protect oneself from such scams.

Homeowners Scammed: Crown Pointe Roofing & Remodeling 'Ghosting' Clients After Taking Payment (2026)

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